Guide On How To Become A Virtual Assistant

As technology improves, the number of people who want to become a virtual assistant (VA) has gone through the roof. A VA is a person who works from home to help clients with administrative, technical, artistic, or marketing tasks. As a VA, you can work from home, set your hours, and work with people worldwide.

In this complete guide, we’ll review everything you need to know to become a great virtual assistant.

become a virtual assistant

Skills Required to Become A Virtual Assistant

You’ll need technical, soft, and industry-specific skills as a virtual assistant. Here are some examples of skills you need to become a virtual assistant:

  • Technical skills – Proficiency in software applications, social media platforms, website design, and online marketing tools.

    What technical skill that you need depends on what your focus will be as a Virtual Assistant. In many cases, you might not need anything complicated. There are VAs who help rich people setup their appointments, book their flights etc. While, there are others who help businesses make cold calls or build a website. So the Technical Skill that you need depends on what will be your focus as a VA.

  • Soft skills – Strong communication skills, time management, organizational skills, attention to detail, and problem-solving abilities.

    Even more than the technical skills, the MOST important part of being a VA so to be able to communicate ideas in a clear and concise manner. You need to be able to explain complex topic or situation in a clear format. You need to be a “go getter” person.

  • Industry-specific skills – Knowledge of specific industries such as healthcare, legal, or real estate and familiarity with industry-specific software or tools.

Services Offered by Virtual Assistants

Virtual assistants provide administrative, marketing, technical, and creative work for customers.

Administrative tasks

Email management, appointment scheduling, data entry, travel arrangements, and general administrative support.

  • Marketing tasks – Social media management, email marketing, content creation, and search engine optimization (SEO).
  • Technical tasks – Website design, graphic design, video editing, and web development.
  • Creative tasks – Copywriting, editing, proofreading, and graphic design.

How to Find Clients as a Virtual Assistant?

As a VA, finding clients is essential to building a successful business. Here are some ways to find clients:

Creating a portfolio

Showcase your skills and experience through a well-designed portfolio highlighting your best work. Your portfolio should include the best examples of the type of work that you plan on doing. It also helps to add testimonials on portfolio. Research has shown that video testimonials boost more sales.

The portfolio doesn’t have to be fancy, you can just use a tool called Notion to build a simple portfolio. See this example:

VA Portfolio Example

Building a website

A professional website can help you establish credibility and attract potential clients. With the help of a responsive website, you can grab customers’ attention and become a virtual assistant with successful career.

Having a Website as a VA helps but it’s not that important. You are free to skip this step as it doesn’t drastically improve your chances of getting a gig. What does improve your chances is being able to do well on the interview.

You can just create a basic PDF like this:

Virtual Assistant Profile

Social media marketing

Use social media platforms to promote your services, connect with potential clients, and share your expertise. We recommend setting up an Instagram, TikTok, YouTube and Twitter where you post content regularly. Make sure you are not just promoting your services, you should also share useful tips and tricks. You can use tools like Canva and ChatGPT to quickly craft content and schedule them out in advance so that you are not wasting time daily.


Attend industry events, join industry groups, and connect with other virtual assistants to expand your network. If you don’t have the money to go to events, try joining facebook groups were you can meet new people and publicly answer their questions or offer help. If people see that you are active and helping out people, they might contact you for your services.

Make sure to create either a virtual business card or a printed one that you can share and their other people’s as well. Once you get back home, send them all a LinkedIn invite and a quick reminder about what you do and how you can help them out.


Encourage satisfied clients to refer you to their friends and colleagues. Always ask your satisfied customers for video testimonials that you can use on your portfolios and also ask them if they can refer you to 2-3 new people.

Once you have worked with a client for at least 2 months, you should ask if they have anyone else that they can refer you to since you have little extra time.

Pricing Your Virtual Assistant Services

Pricing your services as a VA can be challenging. Here are some common pricing strategies:

Hourly rates

Charging by the hour is a common pricing model for VA services. Rates can range from $10 to $75 per hour, depending on experience, skills, and services offered.

Package rates

Offering packages can provide more value for clients and a steady income stream for you.

Project-based rates

Charging per project can help you accurately estimate the time and effort required for a specific task. Become a virtual assistant by offering the best rates according to your job.

Retainer rates

Charging a flat monthly fee for ongoing services can provide a predictable income stream.

Managing Client Relationships

As a VA, building strong relationships with clients is essential to growing your business. Here are some tips for managing client relationships:


Regular communication with clients is essential to building trust and ensuring that you meet their needs. Want to become a virtual assistant? Communication skills is keen! Make sure to keep your customers in loop so they are updated.

Managing expectations

Be clear about your services, pricing, and deliverables to avoid misunderstandings or disappointment. Don’t over hype them. Set decent expectation and deliver more than what you said you would.

Time management

Use tools like calendars and task lists to manage your workload and ensure you meet deadlines.

Building trust

Be responsive, professional, and reliable, and always strive to exceed your client’s expectations. This will help you become a virtual assistant with a successful career.

Dealing with difficult clients

Use active listening, empathy, and problem-solving skills to resolve conflicts and maintain positive relationships.

Tools and Resources for Virtual Assistants

Using the right tools and resources can help you work more efficiently and effectively. as a VA. Here are some tools and resources to consider:

Productivity tools

Use Trello, Asana, or Todoist to manage your tasks, deadlines, and projects.

Time tracking tools

Tools like Toggl or RescueTime can help you accurately track your time and bill clients.

Collaboration tools

Use tools like Slack or Zoom to communicate and collaborate with clients and other team members. These tools will reduce your stress to become a virtual assistant.

Learning resources

Resources like Udemy, Coursera, or Skillshare can help you improve your skills and stay up-to-date with industry trends.

Industry associations

Joining industry organizations like the IVAA or VANA can provide networking, training, and assistance.

Tips for Success as a Virtual Assistant

You can become a virtual assistant but it takes hard work and dedication. Here are some tips to help you succeed:

Time management

Prioritize and manage your time to meet deadlines and produce quality work.

Staying organized

Use calendars, task lists, and productivity apps to stay organized and focused.

Building relationships

Build solid relationships with clients, coworkers, and industry leaders to increase your network and business.

Continuously learning and improving skills

Stay up-to-date with industry trends and technologies, and invest in training and professional development to become a virtual assistant.

Building a strong reputation

To develop an industry reputation, do a good job, communicate well, and stay upbeat.

Not interested in Virtual Assistant Jobs? Here are 14 high-paying side hustles for accountants.


What qualifications do you need to be a virtual assistant?

Most clients want appropriate experience, excellent communication and organizational abilities, and a stable internet connection.

How much money do you make as a virtual assistant?

Virtual assistants often charge $10–$75 per hour based on expertise, talents, and services.

Is it hard to become a virtual assistant?

Virtual assistants need technical and soft skills, client management, and the necessary tools and resources.

What exactly does a virtual assistant do?

Email management, social media marketing, website design, and article development are examples of virtual assistant services.

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